AI Operations Specialist

About LogicGate LogicGate is the leading AI GRC platform for the Enterprise, helping governance, risk, and compliance teams limit surprises, strengthen resilience, augment program performance, and confidently quantify impact and business value. Built to provide a centralized view of risk and complia nce, with AI intelligence woven into the platform's core, LogicGate delivers real-time insights and actionable data to help drive current business decisions, with the flexibility to scale alongside evolving business needs. Recognized as a Leader in the GRC Market, LogicGate continues to further solidify its position as a best-in-class platform. The GRC Market Governance, Risk, and Compliance (GRC) is a rapidly expanding sector, with a global market size projected to reach $104.5 billion by 2031. LogicGate is at the forefront of this industry transformation, empowering enterprise professionals to navigate complex regulatory environments, manage critical uncertainty, and operate with integrity at scale. AI Operations Specialist Location: Bellevue, WA or Chicago, IL At LogicGate, we recognize that exceptional talent comes in all shapes and forms, and that there is no such thing as a 'perfect' candidate. The qualifications below represent the core competencies, skills, and experiences that align most closely with the day-to-day responsibilities of this role - if you don't check every single box and are excited about this work, we still highly encourage you to apply. About the Role As LogicGate scales as the leading AI GRC platform for the Enterprise, driving internal operational agility and productivity is critical to our continuous growth. As our first dedicated internal AI builder, you will bridge the gap between complex operational bottlenecks and scalable, AI-driven solutions. Reporting to the VP of AI Transformation & Operations, you will partner cross-functionally across RevOps, Customer Success, Finance, People, and Product & Technology to discover, prototype, and operationalize high-leverage workflows. Your work will empower internal teams to automate manual processes, elevate team performance, and embed AI capability directly into our daily operations. What You’ll Do • Workflow Discovery: Partner cross-functionally with department leaders to identify repetitive, judgment-light processes and evaluate high-impact opportunities for automation and AI integration. • Rapid Prototyping: Build and deploy AI-augmented workflows and agents using modern tooling such as Zapier, Claude, LLM APIs, and Model Context Protocol (MCP) servers. • Process Optimization: Redesign complex operational workflows to streamline cross-departmental handoffs, eliminate operational friction, and drive measurable efficiency gains. • Enablement & Scale: Develop clear, reusable internal playbooks, documentation, and self-service templates that empower functional teams to sustain and build upon automated solutions independently. • Impact Measurement: Instrument deployed solutions to track key operational metrics, including adoption rates, hours reclaimed, and cost savings, while transparently monitoring risk. • Governance & Standards: Contribute to company-wide AI usage standards and operational frameworks to ensure automated workflows operate safely, securely, and consistently across the enterprise. What You Bring Required: • Transferable Technical Experience: 3-5 years of progressive experience in business technology, systems analysis, process automation, business intelligence, or workflow optimization. • AI Builder Fluency: Demonstrated curiosity and practical experience building solutions using low-code/no-code platforms (e.g., Zapier, Make), LLM APIs, prompt engineering, or modern AI agent frameworks. • Consultative Advisory & Stakeholder Mana