Business Operations Partner

The Business Operations Partner is a key support role within the team, providing a hybrid of executive support, operational coordination, marketing/proposal development, and administrative oversight across finance and HR processes. This role requires a highly organized, proactive individual who can manage multiple priorities, communicate effectively, and contribute to the smooth day-to-day operations of the business.  As the Business Operations Partner you will be involved in: Executive & Team Support  • Provide administrative support to senior leadership, including calendar management, meeting coordination (booking meeting rooms, ordering lunch and supplies), and travel arrangements (concur)  • Expense management – uploading expenses to D365  • Prepare meeting agendas, presentations, and follow-up materials  • Track action items and support execution of strategic priorities  • Act as a central point of coordination across internal and external stakeholders  D365 Administration & Support  • Provide support to Project Managers, Directors, and Associate Directors with the setup and administration of projects within D365.  • Create and manage Purchase Orders (POs) in accordance with company processes and approvals.  • Process credit notes and support related financial documentation.  • Serve as a point of contact for D365-related inquiries, providing guidance and troubleshooting support to team members.  • Assist users in navigating D365 features and promoting best practices for system utilization.  • Missing Timesheet and Utilization reporting  Finance & Invoicing – occasionally, most Directors are invoicing now  • Prepare and issue client invoices in a timely and accurate manner  HR & People Operations  • Assist with onboarding and offboarding processes, including documentation and coordination (Capex, New Joiner, Leavers)  • Coordinate internal communications, team meetings, and engagement initiatives  Operations & General Administration  • Improve and maintain internal processes, tools, and documentation  • Support ad hoc projects and operational initiatives as needed  • Event management support    • 5–10 years of experience in an administrative, operations, or coordination role  • Strong organizational skills with exceptional attention to detail  • Excellent written and verbal communication skills  • Proficiency in Microsoft 365 (Outlook, Word, Excel, PowerPoint)  • Experience with invoicing, CRM, or project management tools is an asset  • Ability to manage multiple priorities and work independently in a fast-paced environment  • High level of professionalism, discretion, and reliability  Attributes for Success  • Proactive and resourceful with a “get it done” mindset  • Strong sense of ownership and accountability  • Collaborative and adaptable team player  • Comfortable working across different functions (executive, finance, HR, marketing)  What's in it for you...  • 100% covered health and dental benefits for you and your dependents (including paramedical services)  • Health spending account, to top up expenses not covered in the benefits program  • RRSP option with company matching  • Annual learning and development budget  • Access to a range of online learning tools, and support for career development and growth  • Coverage of one professional membership or license fee per year, if directly related to your role • We believe in work-life balance, so you can recharge and take care of what matters most with vacation, flex and sick days    • A flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives  • Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging  The base salary range