Head of Engineering, Field Verification

Who we are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month. As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. Why the UK The UK is home to our headquarters where more than 70 team members are based, with team members joining us from companies like Tide, Klarna, Revolut, Capital One, Teya, Wise, Starling, Monzo, and many others! Our London office is located at Sea Containers, just by London Bridge - this is also where a significant number of our most senior leaders sit, which makes it a natural base for a Head of Engineering. So, now we are looking for our Head of Engineering, Field Verification to join us in UK. About The Role Field Verification is how Moniepoint knows that the people and businesses on our platform are real. Every Moniepoint customer, retail and business, requires a completed field verification as part of KYC. The platform coordinates physical, in-person checks — verifying individuals, business owners, business addresses and loan guarantors — and it serves nearly every part of the company: onboarding, loans, compliance and the fraud team. The system works today. A back office gives each business unit visibility and control over its own verification requests. A mobile-friendly web app puts the work in the hands of Field Verification Officers and the cluster leads who manage them across local government areas. An API layer lets other business units push verification requests in and receive results back by webhook, and an assignment algorithm routes each request to an officer close enough to carry it out. We want to be straightforward about the rest. This domain has never had a dedicated engineering leader, and that is the single biggest constraint on it. The team is one lean, cross-functional squad — an Engineering Manager, four engineers and a QA — carrying verification volume for the entire customer base. They have done that impressively well, but running lean means running in keep-the-lights-on mode, and a long list of things that would make this platform substantially better has been waiting for someone to own it. That list is the role. Trip and route management, so an officer can plan an optimal day across several sites rather than making a separate journey for each one — today we pay for a round trip per verification, and the logistics are nowhere near optimal. Capacity management. A native mobile app, wanted for a long time and never resourced. Liveness and identity verification tooling, exposed as APIs the rest of the business can build on. And as Moniepoint expands into markets where identity verification is as difficult as it is in Nigeria, Kenya among them, a platform that works beyond a single country. There is a great deal of room to build here. Whoever takes this on will set the direction rather than inherit someone else's plan, on a system that already carries real weight for the business. As Head of Engineering, Field Verification, your responsibilities will include: • Owning the technical strategy, architecture and roadmap for the Field Verification platform end to end, and setting direction for a domain that has been running without dedicated engineering leadership. • Moving the platform from keep-the-lights-on operation to deliberate, prioritised development. • Leading and growing the existing cross-functional team, and building the organisation out as scope expands. • Building the operational efficiency layer — trip and route optimisation, task allocation and