Digital Transformation Officer

The Digital Transformation Officer will lead and support the digital transformation agenda across Securitas Ireland, driving innovation, efficiency, and operational excellence through the adoption of technology, automation, and data-driven decision-making. The role will work closely with operational, commercial, HR, finance, and technology teams to identify opportunities for process improvement, implement digital solutions, enhance customer experience, and support the organisation's long-term business strategy. The successful candidate will act as a change champion, ensuring that digital initiatives deliver measurable business value while maintaining compliance, security, and service excellence standards.   Digital Transformation Strategy • Support the development and execution of Securitas Ireland's digital transformation roadmap. • Identify opportunities to improve operational efficiency through digital technologies and automation. • Research emerging technologies and recommend innovative solutions that support business growth and customer requirements. • Collaborate with key stakeholders to prioritise transformation initiatives and projects.   Project Management: • Lead and coordinate digital transformation projects from design through to implementation and evaluation. • Develop project plans, timelines, budgets, and success measures. • Monitor project progress and ensure delivery against agreed objectives. • Manage project risks, dependencies, and stakeholder communications.   Process Improvement & Automation: • Review existing business processes and identify opportunities to streamline workflows. • Lead process mapping, analysis, and continuous improvement initiatives. • Implement automation solutions to reduce manual administration and improve service delivery. • Support the integration of systems across business functions.   Data & Business Intelligence: • Promote the effective use of data analytics and reporting tools. • Develop dashboards and management reporting to support operational performance. • Use data insights to identify trends, risks, opportunities, and areas for improvement. • Support data governance and data quality initiatives.   Change Management: • Drive employee adoption of new technologies and digital processes. • Develop communication and engagement plans for transformation projects. • Deliver workshops, training, and awareness sessions.  • Act as a digital champion across the organisation.   Stakeholder Management: • Build strong relationships with operational leaders, clients, and suppliers. • Work collaboratively with IT teams, software vendors, and third-party partners. • Provide regular updates to senior leadership on transformation progress and outcomes.   Compliance & Security: • Ensure digital solutions align with company policies, GDPR requirements, and security standards. • Support information security awareness initiatives. • Maintain appropriate governance and controls throughout project implementation.   Key Performance Indicators (KPIs): • Successful delivery of digital transformation projects. • Process efficiency improvements and cost savings achieved. • User adoption rates of new systems and technologies. • Reduction in manual processes and administrative workload. • Improvement in operational performance metrics. • Stakeholder satisfaction scores. • Delivery of projects within agreed timelines and budgets Essential: • Degree in Business, Technology, Information Systems, Project Management, or a related discipline. • Minimum 3-5 years' experience in digital transformation, business improvement, project management, or change management. • Experience managing technology or business transformation projects. • Strong understanding of business proc