Sr. Inside Sales Strategic Account Manager

The Senior Inside Strategic Account Manager (ISAM) is a revenue-generating sales role responsible for achieving quarterly sales goals and accelerating growth of the SkinMedica® portfolio, including TNS®, HA5®, Even & Correct®, Retinol Complex, and Essential Defense/Total Defense + Repair, among other products. This role manages and develops relationships with targeted aesthetic customers within an assigned geographic area, primarily through telephone-based and virtual engagement. The Senior ISAM drives product education, adoption, portfolio utilization, and account growth by applying consultative selling, business-development strategies, and a strong understanding of customer needs and market dynamics. The Senior ISAM partners closely with field sales, sales leadership, marketing, and other cross-functional teams to execute business plans, deliver customer value, and support a compliant, customer-focused sales experience. Key Responsibilities Sales Performance and Business Growth • Consistently achieve assigned quarterly sales goals across the SkinMedica portfolio. • Develop and execute strategic call plans and account development plans to grow revenue, strengthen customer relationships, and identify new business opportunities. • Analyze account data, customer objectives, market dynamics, and portfolio opportunities to prioritize activities and drive growth. • Expand customer reach, increase portfolio utilization within existing accounts, and support successful launches of new products, programs, and indications. • Apply consultative selling skills to understand customer challenges, recommend appropriate solutions, and deliver a differentiated customer experience. • Manage assigned sample allocation and support account needs, including order placement, marketing materials, program education, and business-development activities. • Lead the execution of sales campaigns, promotions, product launches, customer training, and other sales initiatives. Customer Education and Account Support • Educate customers on product features, indications, contraindications, safety information, and appropriate product use in accordance with approved materials and applicable policies. • Provide product, program, and procedure-related education, as appropriate, and communicate competitive product differentiation. • Identify customer needs and proactively recommend product, program, training, and marketing opportunities that support business objectives. • Support customers with marketing and practice-development strategies, including website and social-media presence, office branding, patient segmentation, and external marketing approaches. • Maintain current knowledge of the aesthetics industry, customer trends, and competitive products. Collaboration and Territory Coverage • Partner with the Regional Manager, Inside Sales Area Manager, field-based sales representatives, and cross-functional teams to achieve sales objectives and deliver a coordinated customer experience. • Leverage available medical, marketing, and sales resources to support appropriate adoption and growth of the SkinMedica portfolio. • Coordinate activities with internal partners, including Facial Aesthetics, CoolSculpting®, Field-Based Strategic Account Managers, Marketing, and other support functions. • Provide leave-of-absence and vacant-territory coverage, as assigned, in partnership with the applicable Sales Representative, Regional Manager, and Inside Sales Area Manager. • Collaborate on coverage plans that may include customer communication, order support, sample management, marketing materials, campaign execution, product launches, and business-development activities. Operational Excellence and Compliance • Pre-plan sales calls and manage time effectively t