Senior Manager, Senior Counsel- Servicing Innovation

Senior Manager, Senior Counsel- Servicing Innovation Capital One’s Card Legal team has an exciting role supporting emerging technology in operations and servicing.  In these roles, you will serve as a key legal advisor delivering strategic, analytical, and risk-mitigation guidance for high-priority servicing projects and innovations.   You will partner closely with business leaders to help realize their strategic goals, deeply understand business intent, and navigate legal, regulatory, contractual, and operational risks.  You will play a key role in driving business initiatives forward while shaping top-notch, differentiated customer experiences.  And you’ll work in a collaborative, supportive environment that values your insights, promotes continuous learning, and rewards creative thinking.  Successful candidates will have an ownership mentality partnered with the judgment to escalate when appropriate. Written and oral communication and organizational skills are key, as is good judgment, flexibility, and the ability to focus on what really matters to drive business initiatives forward while reducing legal risk.  You should have a successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. We are looking for attorneys who can:  • Serve as the primary legal counsel and subject matter expert for critical products and initiatives in servicing, including new emerging technologies. • Partner with business leaders, Compliance, and Risk teams to assess, mitigate, and resolve legal, regulatory, and contractual risks associated with artificial intelligence and customer servicing initiatives. • Demonstrate sound judgment even in novel situations, and investigate and understand business goals in a way that helps evaluate risk effectively and provide practical legal advice. • Build and maintain strong, collaborative relationships across Card Legal, cross-functional risk partners, and business stakeholders. • Communicate complex legal concepts clearly to leadership and key internal stakeholders to foster alignment and trust. • Demonstrate excellent organizational skills, attention to detail, and the ability to prioritize effectively to meet deadlines or business goals. • Flexibly adapt to a rapidly changing business environment.   • Be excellent team players and create friendly and collaborative working relationships, particularly with their teammates, the rest of the legal department, internal clients, and outside counsel. A good sense of humor and an interest in having fun at work are pluses! Basic Qualifications:  • Juris Doctor from an accredited law school • Active member in good standing of at least one state bar • At least 5 years of experience as an attorney in a law firm environment, at a government agency, as a military judge advocate, or as in-house counsel  Preferred Qualifications: • 7+ years of legal experience in a law firm, in-house legal department, or government agency • Interest in advising on servicing and products that leverage Artificial Intelligence (AI) and identifying and managing legal risks within a complex business models that leverage technology • Knowledge of or interest in consumer financial regulations, including for example, UDAAP, Regulation E, NACHA, Regulation Z, Regulation V, and privacy • Proven track record of prioritizing high-volume workloads, adapting to shifting business needs, and thriving in a fast paced environment   • Demonstrated ability to work collegially across multidisciplinary teams (business partners, analysts, product managers, creative teams, and risk professionals) to resolve complex issues smoothly and quickly  • Exceptional verbal and written communication skills with strong executive presence and the ability to influence At thi