Senior Director, Product Design - Auto Design

Senior Director, Product Design - Auto Design At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We’re succeeding because they’re succeeding.                                                Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we’re on a quest to change banking for good. We’re currently seeking a Senior Director, Product Design Leader for the Top of House Auto Design Team, which is part of the Experience Design organization.  Our Top of House Design team serves as a strategic catalyst within the Auto Design organization, connecting the foundational architecture of our platform ecosystem with unified, human-centered experiences. Our team operates horizontally across high-impact product areas to align strategy, scale operational frameworks, and elevate end-to-end customer visibility. By partnering closely with leadership and cross-functional partners, Top of House Design translates complex platform capabilities into cohesive, market-leading experiences built on a standard of scalability, security, and design excellence. If you’re a creative innovator who embraces an environment where you can experiment, learn, and change banking for good, we’d love to hear from you.   Role Expectations  As Senior Director of Top of House Design, you’ll lead a talented, cross-disciplinary team of design leaders and designers, and collaborate deeply with Design, Product and Tech leadership. You’ll be responsible for identifying and advocating for high-leverage opportunities with executive stakeholders and leading high-impact, highly complex design projects that set the bar for and drive experience excellence and business outcomes.  Additional responsibilities include, but are not limited to: • Partner with Product, Technology, and Business unit leaders to understand financial, technical, and experiential objectives, while helping to drive & enable design, product and experience outcomes • Inspire and mentor a team of high-potential design leaders and designers to stretch and grow their leadership and operational skills; oversee quality and efficiency of the work and create the space and support for learning and growth • Enable innovation incubation that can then scale across Auto design, including practices and processes that bring about world-class solutions • Collaborate with peer design leaders across Capital One to orchestrate the greater experience ecosystem, find efficiencies across shared technologies and common service moments, and unlock higher order value from the cross-line-of business perspective • Recruit top talent, run a best-in-class team, and invest in their continued success • Champion human-centered methodologies across the Auto line of business  Here are some of the expected competencies for this role: Product Design Expertise: Leverage established expertise and leadership in product design to elevate the quality and maturity of the design practice at Capital One. Leveraging a variety of skills across interaction, visual and service design; in collaboration with cross-functional partners, help to oversee and op