Engineering Program Manager/QCTM - ENT - Jacksonville, FL (Onsite)

We anticipate the application window for this opening will close on - 14 Nov 2026   Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life This Engineering Program Manager role supports New Product Development (NPD) programs as the Quality Core Team Member (QCTM), serving as the Voice of Quality across design quality, reliability, supplier quality, manufacturing quality, quality systems, software quality, and post-market quality functions. The role is responsible for driving quality and reliability strategy throughout the product lifecycle, influencing product development decisions, and ensuring compliance with applicable quality and regulatory requirements. This position is based in Jacksonville, Florida and follows an onsite work model. Travel is expected to be less than 10% and may include visits to suppliers, manufacturing sites, or project-related meetings.                     As an Engineering Program Manager , you will serve as the Quality Core Team Member ( QCTM ) on cross-functional new product development programs, providing strategic leadership for quality, reliability, compliance, and risk management activities. You will partner with engineering, manufacturing, supplier quality, regulatory, and business stakeholders to ensure product quality requirements are defined, implemented, and sustained from concept through commercialization and post-market transition. Primary Responsibilities • Lead quality and reliability strategy, plans, metrics, and risk management activities for assigned new product development programs. • Manage execution across extended quality functions, including design quality, software quality, supplier quality, manufacturing quality, and reliability engineering teams. • Represent the Voice of Quality on cross-functional core teams and serve as the final quality authority for assigned projects. • Drive Design Reliability and Manufacturability (DRM), Design for Reliability (DfR), First Time Quality (FTQ), and defect prevention initiatives throughout product development. • Identify quality and reliability risks, implement risk reduction strategies, and lead root cause investigations and corrective and preventive actions. • Partner with suppliers and manufacturing sites to evaluate quality risks, support sourcing decisions, and ensure readiness for product launch and lifecycle management. • Lead compliance planning, assessments, audit support activities, and adherence to quality system and regulatory requirements. • Support key development deliverables including Design History Files (DHF), Device Master Records (DMR), Production Part Approval Process (PPAP), regulatory submissions, software lifecycle documentation, and product transfer activities. Required Qualifications • Bachelor's degree with minimum 5 years of technical experience in an engineering, quality, technical, or program management environment OR Master's degree with minimum 3 years of technical experience in an engineering, quality, technical, or program management environment. • Experience leading cross-functional product development or quality programs. • Experience applying risk management, quality, and reliability methodologies in regulated product development environments. • Experience with quality systems, design controls, and product lifecycle management processes. • Experience supporting compli