Account Director | Healthcare Communications | London

About us Hanover is an award-winning communications consultancy that advises enterprises, institutions, and individuals on building recognition and enhancing reputation. From our offices across Europe and the Middle East, we adopt an integrated approach that connects the dots across channels, audiences and issues. Our collective of smart, curious people think differently and live by a shared mission, purpose, vision, and values. These shape how we work, not just with our colleagues, but with clients and partners too. Our mission is to ‘rewire communications for impact’ and harness its transformative power to advocate, trailblaze and make a difference. We do this by igniting and empowering the potential of every individual within our company, recognising that each person is a unique spark, capable of creating extraordinary impact. We believe that by nurturing and harnessing the collective brilliance of our people, we can drive innovation, foster an uncommon work culture, and make a positive difference to society. Embracing the complete range of skills and services across the communications spectrum without constraint, we create the best outcomes for our clients and deliver world-class work. We're in search of a driven professional to take on the role of Account Director (or Senior Account Director for the right candidate) in our Healthcare Communications team. You will play a pivotal role in delivering strategic guidance to our esteemed public relations clientele, overseeing account management, team leadership, and budgeting. The role involves spearheading new business initiatives, from identifying prospects to leading pitches, and nurturing the professional growth of junior team members up to the Consultant level. Passionate about propelling innovative healthcare products, services, and organisations to new heights of success, you will engage with a varied client portfolio, ranging from leading global healthcare corporations to dynamic startups, all while making a meaningful impact on patient care and the healthcare community. Our client roster boasts prominent names like Lilly, AstraZeneca and Merck.. Joining our team means bringing your expertise to a diverse array of projects, spanning product PR, patient advocacy, corporate communications, and media relations, within stimulating therapeutic fields such as neuroscience, immunology, and cardiometabolic health. Our team's excellence hasn't gone unnoticed—we've earned accolades from PRWeek, SABRE, and PharmaTimes, and we've been contenders for an agency award at the Communiqué Awards. Join us and be part of a team that's not just winning awards, but also making a real difference in healthcare communications. PRIMARY RESPONSIBILITIES: • Provide timely and relevant strategic advice to clients informed by broad intelligence-gathering on client, sector and competitors and policy environment • Project manage and supervise the delivery of all client services across multiple accounts • Exhibit a willingness to challenge the status quo, innovate, and embrace new ideas to drive the business forward • Lead regular client meetings and internal account management meetings, reviewing progress and allocating tasks • Manage account teams, providing direction and support to ensure high-quality client service • Manage client budgets and adhere to company budget setting and management processes • Ensure timely and accurate billing to ensure client needs are met within budget • Project manage activities focused on new business development, including marketing and new business pipeline management • Demonstrate an active and ever-expanding new business network that can provide significant opportunities for Hanover • Identify opportunities to cross-sell services between Hanover te