Data Center Operations Implementation Manager

Role Overview We are seeking a Data Center Operations Implementation Manager to own the end-to-end Day 0 to Day 2 transition of Nscale's data centres — spanning construction, fit-out, and live, steady-state local operations — across an assigned region and set of sites. Rather than owning construction execution itself, you'll be the connective tissue between Construction, Network Engineering, Compute/Infrastructure Deployment, and local Operations teams — driving a structured, well-documented transition so every site goes live on schedule and ready to support production workloads. This is an individual-contributor role built on strong stakeholder management, cross-functional influence, and travel to sites during critical transition windows. What You'll Do Day 0 to Day 2 Transition Leadership • Own the end-to-end Day 0 to Day 2 transition process for each data centre site within your assigned region — spanning construction, fit-out, and steady-state operations. • Define and maintain a standardized transition framework and readiness checklist applied consistently across your assigned sites. • Track and drive closure of cross-team action items, dependencies, and blockers standing between construction handover and operational go-live. • Identify and escalate risks to go-live timelines, and drive resolution across the relevant stakeholder groups. Stakeholder & Cross-Functional Coordination • Track progress and status across Construction, Network Engineering, Compute/Infrastructure Deployment, Facility Engineering, SDM, and local site Operations teams throughout the transition window. • Partner with Construction teams to track handover status, outstanding items, and site readiness milestones. • Track Network Engineering's buildout, testing, and cutover activities required for a site to go live. • Track hardware intake, rack-and-stack, and deployment scheduling with Compute/Infrastructure Deployment teams to stay aligned with the transition timeline. • Coordinate with Facility Engineering on site systems and infrastructure readiness ahead of transition. • Engage with the Service Delivery Management (SDM) team to ensure alignment with customer needs, SLAs, security, and facility performance. • Take part in regular cross-functional syncs and stakeholder reviews to stay current on transition status. • Contribute to a shared sense of ownership and accountability across stakeholder teams, even without formal authority over them. Local Day Two Operations Readiness • Partner with local Operations leads to confirm staffing, training, tooling, and support processes are in place before a site transitions to Day 2 ownership. • Create and validate standard operating procedures (SOPs) and operational processes required for local Operations teams to run the site post-handover. • Create the operational site tool bill of materials (BOM) required for local Operations teams to maintain the site post-handover. • Verify the spare parts bill of materials (BOM) is complete and in place ahead of Day 2 handover. • Facilitate structured knowledge transfer and handover documentation from Construction, Network, and Compute teams to local Operations teams. • Confirm monitoring, ticketing, and ITSM processes are validated and operating before a site is handed to local Operations. • Act as an escalation point for local Operations teams during the early post-handover period to smooth the transition. Reliability, Safety & Compliance • Define and enforce Day 2 readiness criteria that a site must meet before transitioning to local Operations ownership. • Facilitate root-cause analysis for transition delays or gaps surfaced during handover, and drive remediation across teams. • Ensure health, safety, and environmental requirements are validated