Associate Sales Development Representative

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity Are you a recent graduate with a passion for sales and technology, eager to kickstart your career in a dynamic SaaS environment? At New Relic, we're seeking an Associate Sales Development Representative to join our team and be at the forefront of our go-to-market strategy. This role is perfect for ambitious individuals looking to develop their sales skills while working in an environment that values innovation, personal growth, and professional excellence Why Join New Relic? At New Relic, we offer a transformative experience to kickstart your career in sales and in the cutting-edge world of observability. Our Sales team is at the forefront of our go-to-market strategy, partnering closely with Account Executives (AEs) to deliver impactful business outcomes for our customers. You’ll join a collaborative, high-energy team with personalized coaching, world-class tools, and significant opportunities for career growth. Why You’ll Love Working Here: At New Relic, we believe in supporting our team with the resources, mentorship, and opportunities to build a lasting career in sales. You’ll be part of a culture where hard work is rewarded, teamwork drives success, and every win is celebrated. Join us in building something great. Apply now! What you'll do As an SDR, you will be the first point of contact for prospects and customers reaching out to New Relic about their digital transformation journey. You will: • Manage inbound leads from email, phone, and Live Sales Chat within your assigned region. • Qualify prospective customers interested in New Relic solutions as part of their digital transformation journey. • Analyze customer needs in terms of current business obstacles. • Align with account managers to progress business-ready opportunities and ensure a smooth handover for the customer. • Create qualified business leads to achieve a quarterly quota, consistently meeting or exceeding targets. • Master social selling and communication skills, actively using various tools including social media and web-based tools to engage with customers and prospects. • Achieve a high level of collaboration within the Sales Development team and with key stakeholders in Sales and Marketing. This role requires • Business Degree • Demonstrated interest in technology with a customer-first mindset and enthusiasm for understanding technical solutions. • Grit, drive, and the ability to thrive in a fast-paced, goal-oriented environment. • A passion for sales, with aspirations to grow into a closing role. • A positive and agile mindset, enthusiastic and genuinely passionate about this role. • Strong communication skills (written and verbal) with the ability to engage prospects at all levels. • Resilience and a positive attitude when facing challenges • Strong organizational and time management skills with a sharp focus on goals and a clear approach for achieving them. • Comfort with cold calling • Hybrid position. Three days per week in our Dublin office Bonus points if you have • Previous experience in a customer-facing role • Resilient attitude and determination to succeed. • Openness to objections and turn “no” into “let’s talk further.” • A collaborative approach to working with teams and other stakeholders. • Native pro