Associate Director - Tech Product Owner (GLAMS)

About the Team:   Enterprise Systems is the backbone of GSK’s internal operations in Digital & Tech, enabling GSK Global Functions teams such as Finance, Procurement, HR, Legal, Compliance, WREF, CGA and Corporate Secretariat to run seamlessly. This team designs and delivers cutting-edge digital platforms that power critical processes, ensuring efficiency, compliance, and scalability across the enterprise.     Enterprise Systems Management & Business Operations delivers digital solutions that support Enterprise Systems running as a high-performing organisation. This team drives financial discipline, operational rigour and strategic alignment across the ES portfolio that safeguard GSK’s integrity and reputation globally. By joining this team, you’ll help shape systems that support thousands of employees worldwide, driving innovation and reliability in the tools that keep GSK moving forward.   Job Purpose:   The Associate Director - Tech Product Owner (GLAMS) is accountable for maximizing the value of GSK's artwork and packaging digital product portfolio from strategy through operation.   The role translates business strategy, process needs and user outcomes into a clear product vision, roadmap, investment plan and prioritised backlog, while leading discovery, delivery, release, adoption and lifecycle performance. Operating within agreed strategic, financial, architectural and regulatory guardrails, the role balances business value, user experience, technical feasibility, cost, risk, compliance and operational sustainability.   It guides cross-functional teams and partners, owns product decisions and trade-offs, and demonstrates measurable improvement in business performance, adoption, reliability, service effort and user experience.   Key Responsibilities:   ·       Own the product vision, strategy and outcome-based roadmap for the artwork and packaging portfolio, aligned to business priorities, enterprise technology direction and product lifecycle needs. ·       Partner with Business Process Owners, leaders and users to identify unmet needs, simplify processes and translate evidence into product outcomes, epics, features, user stories and clear acceptance criteria. ·       Own and continuously refine the product backlog, making transparent priority and release trade-offs based on value, urgency, cost, user impact, risk, compliance, capacity, technical debt and dependencies. ·       Lead discovery, planning and delivery with Business Analysts, Architects, Engineers, Testers and partners; clarify decisions quickly, accept completed work against agreed outcomes and maintain coherence between strategy and execution. ·       Use AI tooling to accelerate discovery, backlog refinement and requirement drafting, and record where AI-assisted output has been reviewed before acceptance; coach the team in responsible use, including using AI as a coach to challenge assumptions and trade-offs. ·       Develop product investment proposals and manage the approved budget, forecasts, supplier costs, benefits, assumptions and total cost of ownership, ensuring investment remains linked to measurable outcomes. ·       Define and review measures for adoption, process performance, user experience, stability, service effort, delivery flow and benefit realisation; use insights and feedback to adjust the roadmap and backlog. ·       Ensure solutions and changes are secure, integrated, scalable, validated, supportable and compliant with architecture, cyber security, data protection, quality, GxP, change control, records and service-readiness requirements. ·       Own product risks, dependencies, technical debt, obsolescence, operational continuity and service performance, documenting decisions and escalating material trade-offs through the appropriate govern