About the role
About the Team:
Enterprise Systems is the backbone of GSK’s internal operations in Digital & Tech, enabling GSK Global Functions teams such as Finance, Procurement, HR, Legal, Compliance, WREF, CGA and Corporate Secretariat to run seamlessly. This team designs and delivers cutting-edge digital platforms that power critical processes, ensuring efficiency, compliance, and scalability across the enterprise.
Enterprise Systems Management & Business Operations delivers digital solutions that support Enterprise Systems running as a high-performing organisation. This team drives financial discipline, operational rigour and strategic alignment across the ES portfolio that safeguard GSK’s integrity and reputation globally. By joining this team, you’ll help shape systems that support thousands of employees worldwide, driving innovation and reliability in the tools that keep GSK moving forward.
Job Purpose:
· The Associate Director - Tech Product Owner (ePI) provides product leadership for Electronic Product Information, translating business strategy and user needs into a clear product vision, measurable outcomes, and an actionable roadmap. Role leads cross-functional delivery across the product lifecycle, making evidence-based decisions within strategic, financial, risk, and architectural guardrails.
· The Associate Director - Tech Product Owner (ePI) works with delivery teams to ensure requirements are clear, value-driven, and data-informed, while overseeing iterative delivery that improves product performance, adoption, and operational readiness
Key Responsibilities:
· Create, own, and communicate the product vision and multi-year roadmap, translating strategic priorities, user needs, regulatory requirements, technical dependencies, and investment constraints into sequenced outcomes.
· Build and manage effective relationships with business stakeholders, regulatory teams and external partners; understand their needs, translate them into clear product outcomes and requirements, and maintain alignment throughout delivery.
· Own and manage the Product backlog, ensuring requirements (e.g., epics, features, user stories) are well-defined and supported by minimum data inputs (e.g., cost drivers, user volumes, risk/sensitivity, process impact, dependencies).
· Lead your team in using approved AI tools to improve productivity and ways of working, including discovery, backlog refinement and requirements drafting. Role-model responsible use, ensure AI-assisted outputs are reviewed before acceptance, and follow GSK’s Responsible AI, privacy and security requirements.
· Make prioritisation decisions for the Product backlog based on value, cost, risk, business continuity, and resource capacity, escalating only where strategic trade-offs are required.
· Lead the Product team’s delivery activities. Build shared understanding of the product vision and roadmap, resolve ambiguity and competing priorities, and guide the team toward solutions that are fit-for-purpose, secure, compliant, supportable, and aligned with architectural standards.
· Drive operational readiness by applying a delivery readiness checklist covering support model requirements, training needs, continuity planning, configuration/runbook documentation, release notes, and user onboarding.
· Define and maintain the Product performance dashboard, tracking adoption, cycle time/throughput, stability/defects, and support effort; use performance insights to drive continuous improvement.
· Ensure product changes follow required security controls, risk assessments, data handling policies, and regulated change processes, obtaining approvals from relevant SMEs where required.
· Ensure the product and its changes comp
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