Principal Product Manager

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Principal Product Manager to join the SecOps Product team. This is a remote role based in the USA, reporting to the Sr. Director of Product Management. In this role, you will lead product initiatives that drive Zscaler's Agentic SOC & MDR business by identifying and executing on high-impact opportunities in threat detection and response. You will evaluate the evolving threat landscape and improve Zscaler's threat management products to protect customers against cyberattacks, translating complex security challenges into innovative products that customers love and that differentiate Zscaler in the market. What you’ll do (Role Expectations) • Own product strategy and roadmap for threat detection and response capabilities, prioritizing initiatives that protect customers against evolving cyberattacks and drive Agentic SOC & MDR business growth • Translate threat landscape insights into product solutions by engaging with customers, security researchers, and internal stakeholders to define problems and deliver innovative capabilities that differentiate Zscaler • Drive cross-functional execution of large initiatives, partnering with engineering, security research, and go-to-market teams to deliver world-class threat management products • Measure and optimize product impact through qualitative and quantitative analysis, ensuring solutions effectively protect customers and deliver business outcomes • Act as general manager of your product area, owning commercialization, technical direction, and product quality while balancing multiple priorities in a fast-paced environment Who You Are (Success Profile) • You thrive in ambiguity. You navigate dynamic and evolving environments with ease, viewing uncertainty as an opportunity to build meaningful, high-impact solutions from scratch. • You act like an owner. Driven by a strong sense of accountability and passion for the mission, you move seamlessly between high-level strategy and hands-on execution. • You are customer-obsessed. You deeply understand customer pain points and build solutions that directly address security challenges, validating assumptions through direct engagement. • You are a high-trust collaborator. You prioritize collective success, communicating with clarity to build alignment, drive action, and cultivate mutual respect across teams. • You are data-driven and innovative. Fueled by technical curiosity and analytics, you use metrics to find the truth and leverage cutting-edge technology to drive secure, scalable transformation. What We’re Looking for (Minimum Qualifications) • Demonstrated ability to explore and integrate AI tools into daily workflows to enhance problem-solving and productivit