Lead AV Engineer

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About the role

About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve. All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy . AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process. About the Role Gusto is looking for an AV Engineer to be the design authority for audiovisual technology across our entire physical footprint — and the technical director behind every event we put on. This is a senior individual contributor role with real ownership: you'll author the AV standard that every site and every integrator builds against, own the multi-site capital roadmap, and design and direct the productions our executives and customers see. You'll also serve as technical lead on our company-wide migration from Zoom to Google Meet, resetting a fleet of 200+ conference rooms in the process. If you've spent your career executing someone else's drawings and are ready to own the drawing, this is that role. About the Team As a member of the AV Engineering team, you'll sit within AIT Operations alongside the AIT Geeks, Inventory, Corporate Identity Engineering, Product AIT and Collaboration Tools. We're a small, high-trust team that owns the technology Gusties touch every day, and we're AI-forward — with a governed platform that gives engineers tools like Claude and Claude Code to automate the repetitive parts of the job. AV is the most visible surface we own: when a room works or an all-hands delivers, people notice. You'll be the senior-most AV technical voice in the company and the SME for our AV platforms, partnering closely with Workplace, Networking, Client Platform Engineering, Brand, and Executive Operations. Here's what you'll do day-to-day • Own AV design and programming — design, testing, troubleshooting, implementation of AV technology in Gusto's offices, meeting spaces, and all hands event spaces across San Francisco, Denver, New York, Burlingame, and Scottsdale, with new sites in planning. Integrators move to install, labor, and specialist overflow rather than design lead. • Author and maintain the Gusto AV standard — room tiers, signal flow, control systems, camera and lighting standards, and the event production baseline that every site and vendor builds against. • Architect and own the technology and production for all of Gusto's high-profile events — company-wide meetings (remote and in person), our flagship multi-day customer event, fireside chats, onsites, and podcast productions. You set the production design, spec and build the technical package, direct the show, and own the failure modes. • Lead the AV workstream of our Zoom to Google Meet migration — room interoperability, native Meet conversions, room hardware strategy, identity and policy mapping, and downstream integration dependencies. • Own the multi-site AV capital roadmap and vendor relationships , including vendor and project management of office buildouts and upgrades, negotiating investment and tradeoffs across sites and holding integrators and manufacturers accountable to design intent. • Administer our AV SaaS offerings — Goog

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