Technical Implementation Manager - HiredScore

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About the role

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too. About the Team As the leading provider of Talent Orchestration technology, HiredScore’s artificial intelligence, automation and deep integrations empower the largest and most innovative companies in the world to safely and transparently drive critical business outcomes in recruitment productivity, diversity hiring, internal mobility, and total talent management. HiredScore is designed to help companies match, rediscover, and engage talent more effectively. Seamlessly integrated with Workday, it streamlines processes, reduces administrative tasks, and delivers timely insights that enhance decision-making and free up time for meaningful interactions with top talent. We place great value on career growth, learning and collaboration. Employees are our #1 value! We are an agile organization, constantly looking for ways to improve with a focus on the value we deliver to our customers. We work closely with people to acquire fast feedback and achieve the right outcomes. About the Role We’re looking for an Technical Project Manager to join our growing Professional Services Team. This individual will be the primary point of contact during the pre-launch period, leading end-to-end implementation while ensuring scope, quality, and project KPIs are met. You will serve as a solution consultant, bridging the gap between R&D, Product, and the client to ensure global enterprises extract maximum value from our AI-driven orchestration.   What You’ll Do • Own the end-to-end onboarding journey for new global customers, running engaging kickoff calls and Q&A meetings to drive successful product deployment • Direct and manage day-to-day projects including governance, planning, and stakeholder reporting at customer steer-co meetings while proactively resolving roadblocks to ensure deployments remain on schedule and within scope • Act as a solution consultant to translate business requirements into a feasible product setup within the HiredScore product • Build and maintain onboarding materials (playbooks, quick start guides, FAQs) and use deployment feedback to refine best practices and methodologies • Partner with Data Science, Product, and Customer Success to transition accounts from implementation to long-term adoption, ensuring a smooth handover to Customer Success and Support About You Basic Qualifications • 3+ years of experience in Enterprise B2B SaaS solution deployment, specifically within consulting, professional services, or functional implementation • 3+ years specifically leading complex, large-scale global external client-facing SaaS implementation projects for medium to large enterp

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