Jobs / United States / Philips North America LLC
Field Service Engineer Medical Imaging (based in Ghent or Aalst)
Philips North America LLC · 🇺🇸 Brussel (Bruxelles)
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 25 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest May 2026) — the step every H-1B hire needs first. USCIS also records 14 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- What Philips North America LLC paid sponsored hires in similar roles5 certified filings for “Software Development Engineer” (Software Developers) in MA: $131k–$131k, median $131k. Most were filed at wage level II (80%) — 2 lottery entries, ≈31% projected selection odds for cap-subject employers. The pay stated here (45 560) is below what this employer usually pays sponsored hires for this role. Source: US Department of Labor LCA disclosure data (Oct 2025 – Jun 2026).
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
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Sponsor Radar — Philips North America LLC
The US Department of Labor certified 25 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest May 2026) — the step every H-1B hire needs first. USCIS also records 14 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Philips North America LLC →
About the role
Job Title Field Service Engineer Medical Imaging (based in Ghent or Aalst) Job Description Field Service Engineer Medical Imaging (based in Ghent or Aalst) You deliver hands-on and remote technical support, resolve issues with precision, and drive outstanding customer service while continuously building your expertise. Your role: • Delivers technical support (both onsite and remote) and maintenance services to customers, performing troubleshooting, repair, upgrades, and installation of products and services with growing independence, while consistently adhering to regulatory guidelines and company standards. • Documents service activities and ndings in detail, including diagnostics, resolution steps, test procedures, and case status, ensuring accuracy and completeness to maintain transparency, traceability, and knowledge sharing. • Works under limited supervision and established processes, applying independent judgment to navigate operational policies, ensuring compliance and delivery of consistent, high-quality service. • Acts as a specialized resource for assigned business group(s), utilizing an in-depth understanding of the organization's tools and processes to provide expert support and guidance, contributing to the group's success and efficiency. • Tracks and records service activities such as customer interaction time, parts usage, and service outcomes in realtime with high accuracy, contributing to operational efficiency, accountability, and process improvements. • Prepares thoroughly for service visits by diagnosing potential issues, organizing required parts, and developing structured action plans, with a focus on achieving rst-visit resolution to maximize service effectiveness and customer satisfaction. • Actively addresses customer escalations, complaints, and feedback, coordinating the implementation of solutions to maintain trust and ensure timely, effective resolution of both routine and more complex issues. • Executes moderately complex to complex service tasks in the field, utilizing diagnostic tools and troubleshooting techniques to resolve customer concerns efficiently and ensure reliable product performance. • Supports business growth through customer engagement, identifying potential sales opportunities, upgrades, or value-added services during service visits, contributing to customer loyalty and organizational success. • Develops and maintains technical expertise on assigned products and services, continuously expanding knowledge and identifying opportunities for improvement in service delivery and customer support. • Participation in the 24/7 duty You're the right fit if: • High School Diploma, Vocational Education, Bachelor's Degree, or equivalent in Engineering, Medical Sciences, or a related scientific field • Minimum 2 years of experience in Diagnostic Imaging (field or hospital-based) service environment or minimum 4 years of experience in Electromechanical industries. CT experience and Order Equipment Manufacturer (OEM) training highly preferred. • Troubleshooting skills • Product Repair & Maintenance • Equipment Installations • System Upgrades & Maintenance • Technical Documentation • Escalation Management • Service Operations • Project Planning & Management • Fluent in French and English. • Fluent in Dutch ideally. • Open to travel 90% of the time on the field How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. This role is a field role. Compensation and Ben