Jobs / India / Glaxosmithkline LLC
Director- Digital, Data and Analytics - WREF
Glaxosmithkline LLC · 🌍 Bengaluru Luxor North Tower
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About the role
Job Purpose Provide strategic leadership for digital, data and analytics capabilities across WREF, using data as a key asset to drive improved business outcomes, optimize end-to-end processes, and enable better, faster decision-making. The role is accountable for defining and executing the digital data and analytics strategy, building and leading high-performing multidisciplinary teams, and partnering with teams and technology stakeholders to deliver scalable digital products, data platforms and analytical solutions. Key Responsibilities • Set the vision and strategy for digital, data and analytics in line with business objectives, and translate it into an executable roadmap of initiatives and products. • Lead the design, development and deployment of digital products, data platforms, analytical models and visualizations that improve performance, quality, compliance and customer experience. • Establish and govern data and analytics standards, including data architecture, data quality, metadata and model lifecycle management. • Build, lead and develop the DDA Team, fostering a culture of innovation, collaboration and continuous improvement. • Partner with WREF LT and functions to identify high-value use cases, prioritize demand and ensure solutions meet customer needs. • Maintain and continuously improve key digital infrastructure (databases, models, software, pipelines, dashboards) to ensure reliability, scalability and security. • Oversee portfolio management and delivery of digital and analytics programmes, ensuring benefits realization, adherence to budget and timelines, and effective change management. • Promote data literacy across the organization and support capability development so stakeholders can effectively use digital tools and data insights. • Manage relationships with central/global digital and tech teams and external partners/vendors to leverage platforms, best practices and new technologies. • Ensure compliance with relevant regulations, internal policies and governance frameworks, including data privacy, information security where applicable. Why You? • Bachelor's Degree (or equivalent qualification) in a relevant discipline with 18+ years of experience • Typically 10+ years post-graduate experience in data science, analytics, digital product, or technology roles, including significant experience in a complex, matrixed organization. • Proven track record of leading large digital/data/analytics programmes and teams, with responsibility for strategy, delivery and change management. • In-depth experience with digital, data and analytics techniques, including: • Statistical modelling, machine learning, and advanced analytics • Data engineering, relational databases, and data warehousing • BI and visualization tools (e.g. Power BI) and programming tools • Demonstrated ability to work cross-functionally with operations, quality, engineering, finance and tech teams to deliver business value. • Strong leadership and people management skills; able to develop high-performing teams and coach others. • Excellent stakeholder management, communication and influencing skills at senior levels. • Ability to translate complex technical concepts into clear business language and actionable insights. • Experience with governance and compliance frameworks (e.g. data validation, data privacy) where relevant. Skills Agile Methodology, Customer Feedback Management, Data Governance, Data Visualization, Feature Prioritization, Generative AI, Platform Development, Product Design, Product Development, Product Lifecycle Management (PLM), Product Roadmapping, Usability Testing, User Experience (UX), User Experience (UX) Design, User Needs Analysis Why GSK? Uniting science, technology and talent to get ahead