Jobs / United States / FIVE9 INC
Learning Experience Designer
FIVE9 INC · 🇺🇸 San Ramon, CA (Hybrid)
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 12 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 7 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
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Sponsor Radar — FIVE9 INC
The US Department of Labor certified 12 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 7 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for FIVE9 INC →
About the role
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Five9 is looking for a Learning Experience Designer to join the Revenue Enablement team and help design learning experiences that help commercial sales professionals build capability, improve performance, and drive business results. This role works alongside business leaders, subject matter experts, and experienced learning professionals across the globe to build solutions that support sales enablement initiatives — from needs analysis through evaluation. The right candidate brings a solid instructional design foundation, creativity, and strong organizational skills to deliver learning programs that move the needle on real business outcomes, not just completion counts. Key responsibilities LEARNING DESIGN & DEVELOPMENT • Design and develop engaging learning solutions, performance support tools, and sales enablement content — for global audiences, with guidance from senior team members. • Apply instructional design methodologies and adult learning principles — to create impactful learning experiences and build your performance consulting skills along the way. • Own defined projects and contribute to larger ones across the development lifecycle — from analysis and design through storyboarding, development, implementation, and evaluation. NEEDS ANALYSIS & PERFORMANCE CONSULTING • Support learning needs analyses — and help translate business requirements into effective learning strategies. • Partner with senior team members as an internal consultant — helping identify performance gaps and recommend learning and non-learning solutions. MEASUREMENT & CONTINUOUS IMPROVEMENT • Contribute to measurement and evaluation plans — that assess learning effectiveness and business impact. • Explore emerging learning technologies, trends, and best practices — and bring fresh ideas into program designs. CROSS-FUNCTIONAL PARTNERSHIP & PROJECT DELIVERY • Collaborate with business leaders, subject matter experts, program managers, and fellow learning professionals — to build high-quality solutions. • Apply project management skills — to deliver assigned work on time and aligned with business objectives. • Support a collaborative global team environment — that promotes innovation, knowledge sharing, and continuous improvement. Candidate requirements and experience. • Bachelor's degree in Instructional Design, Educational Technology, Education, Business, Social Sciences, or a related field is required. • 2+ years of experience designing and developing learning solutions is required. • Working knowledge of instructional design methodologies, including ADDIE and adult learning principles, is required. • Strong written, verbal, and presentation communication skills are required. • Ability to manage multiple tasks and deadlines in a fast-paced environment is required. • Experience or demonstrated ability collaborating with stakeholders and cross-functional teams is required. • Strong problem-solving skills and a customer-focused mindset are required. • Exposure to commercial, sales, or revenue-generating organizations is highly recommended. • Familiarity with evaluation methodologies, including the Kirkpatrick Model, is highly recommended. • Exposure to designing learning solutions for global audiences is a plus. • Hands-on experience with authoring tools, learning technologies, and digital learning platfo