Director of Engineering, Fan Experience

About Us: Live experiences help people cross today’s digital divide and focus on what truly connects us – the here, the now, this once-in-a-lifetime moment that’s bringing us together. To fulfill Gametime’s mission of uniting the world through shared experiences, we make it easy for people to discover and access the live experiences that matter most. With platforms on iOS, Android, mobile web and desktop supporting more than 60,000 events across the US and Canada, we are reimagining the event ticket industry in order to move at the speed of life. The Role Gametime’s Fan Experience team owns how fans discover, decide on, and purchase tickets on the demand side of our marketplace — the core experience for millions of ticket buyers across iOS, Android, mobile web, and desktop. This Director of Engineering will lead 3–4 teams within Fan Experience — a mix of teams with a dedicated engineering manager and teams without one — spanning full-stack and front-end engineers, and partnering closely with the PMs and designers aligned to those teams to move quickly from idea to production. You’ll work alongside Gametime’s other Director of Engineering on Fan Experience, each owning a distinct set of teams within the same demand-side org, and partnering closely on hiring, talent bar, and technical direction across the group. This is an extraordinarily hands-on role. You’ll spend real time on the keyboard alongside your teams, and for the teams without a dedicated engineering manager, you’ll effectively be that team’s EM — running the day-to-day, unblocking the team, and staying close to the code. You’ll set the standard for how your teams use frontier models, AI coding tools, and new harnesses to generate, review, test, and monitor code — raising both velocity and quality as the bar for what’s possible keeps moving. On any given day, you’ll do whatever is highest-leverage to move the most important priorities forward, whether that’s shipping code, unblocking a teammate, or moving a hiring pipeline forward. This role reports to the VP of Product. What You’ll Do • Hiring and talent bar: build and maintain a consistently high, consistent talent bar across all of your teams — hiring, leveling, and performance — and partner with your fellow engineering directors and leaders to keep that bar consistent across the broader organization • People leadership: directly manage a mix of individual contributors, and likely one or two Engineering Managers and/or Staff Engineers, across your 3–4 teams • Hands-on engineering management: for any team without a dedicated EM, act as that team’s de facto engineering manager — running the day-to-day rituals, unblocking the team, and staying hands-on in the codebase • AI-forward engineering: set the standard for how your teams use frontier models, AI coding agents/harnesses, and new tooling to generate, review, test, and monitor code — a primary lever for increasing velocity and quality together, not as a trade-off • Roadmap ownership: partner day-to-day with the PMs aligned to your teams to align on, sequence, and drive the roadmap; bring a real point of view on what should be built, not just how to build it • Cross-functional partnership: operate as a true peer to Product and Design across your teams, not just an execution arm • Velocity investment: partner with product to identify and invest in what will let your teams move faster over time — tooling, domain foundation design, tech debt paydown, and better use of AI in the development loop • Risk partnership: surface the risks in what’s being proposed, and bring concrete recommendations for how to mitigate or eliminate those risks over time • Delivery: own the engineering roadmap and execution plan across your teams, balancing speed, quality, and tec