Advanced Services Manager, EMEA

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. Everpure is seeking an experienced manager to lead part of our fast-growing Advanced Services organization across EMEA and LATAM. In this role you will build, lead, and manage a team of Architects who scope and deliver complex, high-value projects with partners and for customers throughout the region. You will recruit, motivate, and mentor your team to deliver a consistently high-quality customer experience. You will partner with customers, Customer Experience, Sales, Systems Engineering, Product Management, and Engineering to design highly-scalable, resilient data management solutions that deliver the outcomes our customers need. You think strategically about business problems, products, and technical challenges, and you thrive on connecting technology to measurable business value. Most importantly, leading a team to collaborate, excel, and keep improving energizes you. This role reports to the Director, Advanced Services (EMEA/LATAM), and is ideal for a manager ready to take the next step in a fast-paced, entrepreneurial, multi-country environment. What You Will Be Doing You will work on cross-functional teams including Sales, Product Management, Services, and Engineering to architect and deliver Advanced Services solutions across a multi-country, multi-language region. You will become intimately acquainted with each customer's and partner's business requirements, technical needs, systems, environment, and service history, enabling you to present targeted, value-added solutions. This leadership role spans pre-sales and delivery functions, and you will be comfortable performing both while guiding your team to excel. • Manage the Architecture delivery team across EMEA/LATAM in accordance with established standards and guidelines. • Develop and cultivate highly collaborative, productive relationships with Sales, Sales Engineers, Product Management, Engineering, and other cross-functional leaders across the region to enable sales and drive Everpure's success. • Participate in pre-sales engagements with customers, presenting Advanced Services capabilities with compelling, enterprise-ready value propositions. • Oversee technical design architects to ensure customer satisfaction across all assigned accounts and projects in EMEA and LATAM. • Provide continuous feedback to direct reports through regular coaching, employee development, and annual performance reviews. • Lead, support, and implement Advanced Services, Customer Experience, and Everpure corporate initiatives across the region. • Manage escalations resulting from CSAT issues, including across multiple time zones and languages. • Provide feedback on the services portfolio to help engineer and pioneer new services, informed by regional market needs. What You'll Need to Bring to This Role • Strong leadership capabilities and experience across all aspects of Advanced Services, with a demonstrated track record of growing a high-quality, multi-country organization. • Strategic knowledge of the services sales process and creative business acumen. • High degree of competency developing, leading, and inspiring services-focused teams to overachieve goals. • Well versed on the strengths and weaknesses of key competitors in the