Configuration Management Lead (IT/IA/IM Configuration Manager Level III) (Government)

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission. Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video and collaboration services for the full spectrum of operations. The Configuration Management Lead directs enterprise Configuration Management (CM) operations for network infrastructure, hardware, system software, and applications. This role leads the CM workforce, maintains authoritative configuration baselines and documentation, ensures contractual and security compliance, and integrates CM with Change, Release, Incident, Problem, Vulnerability, Asset, and Service Management processes.   This is a full-time onsite role based in the location(s) posted and is performed from the designated work location five days per week. No relocation is offered.  Work to be performed at a government customer site in Chantilly, VA. Description of Job Duties/Responsibilities: • Lead, mentor, and supervise CM team and technical staff. • Establish and maintain IT, Information Assurance, and Information Management baselines across development, test, staging, and production environments. • Develop and enforce policies and standards for Configuration Items (CIs), network diagrams, device configurations, software and firmware baselines, and maintenance activities. • Maintain authoritative CM records and controlled documentation, including standard operating procedures, as-built documentation, network drawings, inventories, and audit records. • Represent the CM organization at Configuration Control Board meetings and support Post-Implementation Reviews and Root Cause Analyses. • Lead configuration-compliance activities, including gold-copy device configurations, DISA Security Technical Implementation Guide implementation, vulnerability remediation, and firmware upgrade planning. • Use enterprise network monitoring, analysis, and configuration-management tools to validate topology, analyze network paths, identify configuration drift, troubleshoot discrepancies, and maintain accurate CM records. • Use Forward Networks Forward Enterprise for network modeling, topology visualization, end-to-end path analysis, configuration verification, compliance validation, and troubleshooting. • Develop methods for analyzing, testing, and supporting LAN and WAN configuration baselines across Layer 2 and Layer 3 environments. • Monitor network security and compliance posture and coordinate remediation through scheduled maintenance and approved change processes. • Support the development and maturation of the program’s ServiceNow platform, including the Configuration Management Database (CMDB) containing program CIs and hardware asset records. • Oversee network changes and remediation resulting from Change and Configuration Management findings. • Analyze recurring network configuration problems, identify trends, recommend technical solutions and communicate findings to Problem Management and program leadership. • Evaluate proposed network technologies and equipment, assess their effect on configuration baselines and records, and provide recommendations to the program and Configuration Control Board. • Ensure products and services meet contractual, technical, security, and quality requirements. • Prepare and present CM operations, maintenance, compliance, and performance reports to senior leadership. • Develop and execute an annual roadmap for CM maturity, automation, data quality, a