MID-LEVEL EDI B2B SUPPORT ANALYST

• • Provide technical expertise and consulting support for Electronic Data Interchange (EDI) and other B2B communication processes. Ensure business continuity and high-quality service for both internal stakeholders and external trading partners. • Key Responsibilities: • Act as the primary point of contact for B2B customers, suppliers, and Bosch plants, ensuring support and stability of EDI processes. • Provide technical support, perform testing, monitor integrations, and manage Trading Partners. • Manage data interfaces, identify and resolve incidents, and ensure operational continuity. • Create and maintain documentation, procedures, training materials, and guidelines related to EDI processes. • Deliver training and provide support to suppliers and business partners through multiple service channels. • Collaborate with global teams, supporting projects, go-live activities, and continuous improvement initiatives. • Contribute to innovation, process automation, and the adoption of Artificial Intelligence solutions, with a strong focus on service excellence and customer satisfaction. #LI-MM1 • • Bachelor’s degree or equivalent higher education qualification. • Advanced English proficiency  (required) . • Hands-on experience providing  EDI support , including testing, monitoring, and troubleshooting system issues. • Experience in  Trading Partner management , including partner setup, configuration, integration, and maintenance. • Experience supporting  EDI systems , including incident resolution, documentation maintenance, and ensuring compliance with established standards, guidelines, and procedures. • Mandatory Skills • Knowledge of Jira. • Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint. • Familiarity with Artificial Intelligence tools such as ChatGPT, Gemini, Claude, or similar solutions. • Knowledge of SAP R/3 IDoc structures and formats. • Knowledge of EDI Standards ANSI X12, EDIFACT, ODETTE e RND • Knowledge of communication and integration protocols, including SFTP, AS2, OFTP2, RESTful APIs, and others. • Knowledge of additional languages, such as Spanish, German, or Japanese. • Behavioral Competencies • Ability to work effectively in a global B2B environment, collaborating with teams and business partners across different countries and cultures. • Strong teamwork and collaboration skills, with a cooperative and supportive mindset. • Strong negotiation skills to effectively engage with suppliers and align EDI-related requirements. • Organized, analytical, and detail-oriented, with a structured approach to executing tasks and solving problems. Applicants must submit their resume/CV in English! Benefícios da Bosch • Programas de Bem-Estar e Saúde: avaliação preventiva anual, ambulatório dentro da localidade para atendimento durante o horário de trabalho, programa antitabagismo, programa de saúde mental, fisioterapia e curso de gestante • Assistência médica e odontológica • Política de reembolso para algumas condições especiais de saúde • Subsídio para medicamentos através da Funcional Health • Jornadas de trabalho flexível com política de home office (não aplicado para horistas) • Short Friday para administrativo e horista do turno normal (apenas em Campinas) • Participação nos lucros e resultados (PLR)  • Política de expatriação internacional e de transferências nacionais  • Plano de previdência privada e empréstimos com taxas diferenciadas • Seguro de vida    • Associação opcional ao Clube da Bosch dentro da planta com academia, piscinas, churrasqueiras, campos de futebol e society, espaço para eventos, ginásio de esportes, quadras de areia, quadra de tênis, lanchonete e calendário anual de eventos • Auxílio para mamães com creche na planta