About the role
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• The Mid-Level EDI Support Analyst is responsible for coordinating and supporting EDI implementations and production operations, acting as a key interface between customers, Sales, SAP consultants, developers, and other internal teams.
• The role combines EDI technical expertise, customer coordination, mapping development, and advanced support, ensuring solutions follow established EDI and TSIM standards while delivering stable and reliable integrations.
• Key Responsibilities
• Act as the Single Point of Contact (SPOC) for EDI-related topics, coordinating activities between customers, Sales, SAP consultants, developers, and other stakeholders.
• Coordinate EDI implementation requests according to established processes, standards, and development guidelines.
• Develop and maintain customer EDI mappings , particularly for two-step mapping scenarios and data transformations.
• Apply knowledge of ANSI X12, EDIFACT, RND, SAP IDoc, and other EDI formats to ensure data accuracy and consistency.
• Ensure all implementation documentation is complete and traceable, including mapping specifications, customer requirements, test data, and contact information.
• Provide guidance on established EDI integration patterns and recommend standard solutions when requirements deviate from defined processes.
• Act as the first escalation point for EDI topics and as a member of the L3 Support Team , performing advanced incident analysis and supporting problem resolution.
• Support testing, troubleshooting, go-live activities, and production stabilization.
• Conduct regular alignment meetings with internal customers, including Sales organizations
• Support regional management with information and technical input for budget-related discussions.
• Contribute to continuous improvement, standardization, automation, and service quality.
#LI-MM1
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• Bachelor’s degree in Systems Analysis, Computer Engineering, Information Systems , or a related field.
• Fluent English, written and spoken.
• Fluent Portuguese.
• Good knowledge of EDI (Electronic Data Interchange) and B2B integration concepts.
• Experience with EDI mapping and data transformation .
• Knowledge of XSLT
• Knowledge of SAP IDoc and system-to-system data integration.
• Knowledge of EDI standards such as ANSI X12, EDIFACT, and RND .
• Experience with incident analysis, troubleshooting, and production support .
• Strong communication skills and ability to coordinate technical topics across multiple stakeholders.
• Preferred Qualifications
• Knowledge of Jira .
• Proficiency with Microsoft Office , including Outlook, Word, Excel, and PowerPoint.
• Familiarity with Artificial Intelligence tools , such as ChatGPT, Gemini, Claude, or similar solutions.
• Knowledge of SAP R/3 IDoc structures and formats .
• Knowledge of EDI standards and message formats , including ANSI X12, EDIFACT, ODETTE, and RND.
• Knowledge of communication and integration protocols , including SFTP, AS2, OFTP2, RESTful APIs, and others.
Applicants must submit their resume/CV in English!
Benefícios da Bosch
• Programas de Bem-Estar e Saúde: avaliação preventiva anual, ambulatório dentro da localidade para atendimento durante o horário de trabalho, programa antitabagismo, programa de saúde mental, fisioterapia e curso de gestante
• Assistência médica e odontológica
• Política de reembolso para algumas condições especiais de saúde
• Subsídio para medicamentos através da Funcional Health
• Jornadas de trabalho flexível com política de home office (não aplicado para horistas)
• Short Friday para administrativo e horista do turno normal (apenas em Campinas)
• Participação nos lucros e resultados (PLR)
• Política de expatriação internacional e de transferências nacionais
• Pl
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